Order Management2020-08-08T22:26:51-06:00

Multichannel Order Management System

Seamlessly connect the apps, channels and marketplaces that take your customers from click to ship. You already work with the best-in-class eCommerce tools. With Cloud Conversion’s multichannel Order Management System (OMS), you can integrate data and optimize processes from all of your channels in the world’s #1 CRM platform, Salesforce.

The only Salesforce Order Management Solution that integrates with the tools you already use.

Do you constantly find yourself going down the rabbit hole of logging into different channels, marketplaces and apps? These tools are vital for your growing eCommerce business, but there is a better way. Cloud Conversion’s multichannel OMS saves your agents and customers time and hassle by having all the details of your orders, communications, and returns in one powerful platform.

Order changes? Handle them all in the Cloud Conversion Order Management System for eCommerce. With a single click, agents can process returns and exchanges, modify and split orders, create new orders, process payments and more.

Featured Integrations


A win-win for you and your customers.

When order management is this seamless, everyone notices. When your days get busy, we know that minutes matter. At Cloud Conversion, it’s our goal to save you time and help you impress your customers. We have been native on Salesforce since 2010, focused on providing you with solutions that streamline business. Take your eCommerce business to the next level with Cloud Conversion’s Multichannel Order Management.

  • Automatically consolidate eCommerce orders

  • Modify existing orders within Salesforce

  • Returns, Exchanges & Split Orders

  • Process payments for order changes and new orders

  • Create manual and phone orders

  • Manage back and future orders

multichannel order management
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