Complete the eCommerce 360 View inside Salesforce
No matter where and how you sell, Cloud Conversion unifies your processes behind a single login so your business can scale.
Traditional ERP systems are overkill for growing eCommerce companies. But using disparate tools is inefficient at best. That’s where Cloud Conversion comes in.
We start by consolidating all your eCommerce integrations and providing best-in-class tools to improve and automate Customer Service and Order Management. When you’re ready, we have the Inventory and Order Automation tools to help you scale with ease.
Ready to streamline your business to accelerate growth?
CRM for eCommerce · Multi-Channel Order Management · Returns & Exchanges · Inventory & Supplier Management · Fulfillment & Dropship Automation
Trusted by Leading eCommerce Merchants
Customer Management CRM
Consolidate, manage, respond to customer questions and communications. Set up canned responses to automate messaging. Integrate CTI and incoming calls will trigger a screen-pop with caller’s account information to give a 360º customer view.
“We chose Cloud Conversion because our customers deserve the best one-touch experience from our CSRs.”
– Sara Beth Gardoki, Titan Distributors
Easily track, edit, modify, cancel, spilt and route orders. CSRs can also view customer and order history to ensure customers are handled effectively.
“Our returns processes have never been easier and our customer experience for exchanges has transformed!”
– Customer Testimonial, Hallelujah Diet
Inventory and Supplier Management ERP
Real-time inventory visibility is crucial in eCommerce to ensure all of your channels have complete visibility into inventory. Oversells and undersells can prevent potential sales and lead to customer dissatisfaction. Cloud Conversion provides the features and integrations necessary to scale in the 4th Industrial Revolution.
“Cloud Conversion gives us the visibility in our data to make decisions that drive profitability”
– Steven Nichols, Wheel & Sprocket