Part 2 is in (If you missed it, check out the first installment): Question #8 Question 8 received the most evenly distributed responses of any of the questions. Handling and managing inventory is a monster, and is a critical aspect of running your business. Everybody has aspects of inventory they wish they could manage better [...]
Hey Everyone, Our recent survey brought in some fascinating results and we’re excited to share them with you! But first, let’s announce what everybody is waiting for, the winner of the $500 Visa Gift Card! The winner of our contest is Steve Douge from HardwareSales.com. Congratulations Steve! Now that that’s out of the way, let’s [...]
Do you know how many of your customers come back for more? Do you let them forget about your company after one purchase, or do you have a strategy for earning repeat customers? It’s a common misconception that they will just come back, but you do have to earn your repeat customers. Being cognizant of [...]
Hosted CRM or In-house CRM? In the world of eCommerce, customer relationship management (CRM) is a vital part of every business. eCommerce thrives through convenience and speed, and thus, having the proper tools to provide rapid processing of all customer interactions is vital. With this in mind, an important question for all eCommerce businesses is [...]
We just returned from the Amazon Seller Conference in Seattle and it was a whirlwind! It was a very worthwhile event, especially since we just launched our new eCommazon solution and were able to get some great feedback from merchants. We also came away with some great new contacts, some awesome ideas and look forward to [...]
eBay just released its Fall Seller Updates – and the focus on customer service and satisfaction is clear. Some of the updates will require significant change in the way sellers interact with buyers (Ina Steiner of eCommerce Bytes calls the new return policy and link/email changes “Bad News” ), but they are designed to create [...]
Can you name the big players in the world of eCommerce? You may or may not be able to come up with companies like Staples, Apple, Dell, and Office Depot (ranked 2 through 5 respectively by Internet Retailer for 2010 web sales), but probably know that Amazon reigns supreme as the top dog of online [...]
Exciting news today from our development team here at Cloud Conversion! Today, July 7th, 2011, our latest solution, eCommazon, was published on the salesforce.com AppExchange. eCommazon is the first 100% native integration between Amazon and the Force.com platform. It allows sellers on the Amazon Marketplace and the Amazon Web Store to use the best of [...]
There has been a lot of buzz about Google’s latest foray into the world of social media, Google+. It is still in a limited launch stage (with invites that are in high demand), and includes the expected overlap with other social media outlets. However, there are several cool new features that Google hopes will make [...]
As eCommerce is what we do here at Cloud Conversion, the passing of the “Amazon Tax” in California has us thinking about the elephant in the eCommerce room: taxes. What does California’s “Amazon Tax” Mean for E-tailers? California is the latest state to attempt to tax eCommerce sales. It seems relatively simple – most states [...]
