Simple and flexible, all from the cloud
The Only Complete e-Customer Relationship Management (CRM) Solution for Magento
CloudGento™ is the first and only complete, channel platform independent, customer relationship management (CRM) solution available to multi-channel online retailers. Companies can now manage all customer service and support operations from a single source and entirely within salesforce.com’s Service Cloud 2.
CloudGento enables Magento customers to manage all customer service and support from a single source. Powered completely by salesforce.com, the leader in customer relationship management (CRM) and cloud computing, this solution is the first 100% native integration between Magento and salesforce.com, meaning there are no extraneous systems or potential points of failure. All Magento customers, orders, products and shipping details are sent directly into Salesforce using Magento’s APIs. So, by leveraging Cloud Conversion and the salesforce.com Service Cloud™, Magento customers can now take advantage of the most advanced customer service available today.
The CRM Solution Magento customers Have Been Waiting For!
CloudGento delivers the link between salesforce.com and Magento. With complete integration between the Magento messaging system and customer emails to the salesforce.com Service Cloud, Magento customers are able to leverage the security (ISO 2700 certified), reliability, performance, and scalability available only through salesforce.com. In addition, Magento customers have many other options including the ability to leverage the salesforce.com CTI/Call Center capabilities to tie their phone systems to their customer and case records, many of which say is “game-changing” to their business.
Start saving time and money with our integrated solution
With the development of CloudGento™, we’ve been able to combine the scale of salesforce.com to offer the world’s most complete and innovative CRM solution to online retailers, something never before possible.
Our Salesforce solutions offer the following advantages:
No software to purchase, install, or maintain
Access from anywhere with just an internet connection
Fully configure and customize to fit your business process requirements